Survey filters create a subset of results based on conditions that you specify. This makes it easy to segment results by how participants answered a particular question. For example, if you have a customer satisfaction survey, with a question that asks participants to rate their satisfaction with your company on a scale of one-five, you can create a filter to include data only from those who rated your company a three or lower. That way, you can personally follow up with customers who may have had a bad experience and learn how to do better the next time. You could also create a filter to show data only from those who rated your service a four or higher. That way, you can follow up with those customers to find out what they love about your company. Those are just two simple examples. You can create data filters to segment your results any way that you see fit
Here’s how easy it is to create a data filter. Login in to your Polldaddy dashboard. Hover over the title of the survey for which you’d like to set up a filter and click Reports:
Next, click on Data:
Next, click on Create a New Data Filter Now:
Next, give your filter a name, then select the question and answer by which you would like to filter your data. Be sure to click on the blue, Save button to create your filter:
Next, you’ll see your filter all set. Click on enable, to filter your data:
You’ll be taken to your survey results, filtered by your new data filter. Here, we can see that when it comes to ACME Widget users, the newspaper ad was most effective:
To remove the data filter from your results, click on the small “x” in the right-hand corner of the yellow filter bar.
For more, check out our screencast on Survey Reports and Data Filters
Please visit our support docs for the most up to the date information.