Multiple choice questions are foundational to surveys. They allow you to get the information you need, and allow participants to share their feedback in a speedy way. Sometimes, you may want to ask participants to tell you why they chose a particular multiple choice answer. By enabling the Comments feature on multiple choice questions, you can customize a prompt to ask participants to offer more qualitative feedback on why they selected a particular answer. In today’s post, we’ll look at how to set it up.
First, you’ll want to create a survey.
Add your multiple choice question to your survey:
On the lower right hand of the multiple choice question, you’ll see an option for Comments. Check it:
Once you’ve enabled comments, you’ll see a prompt revealed. The defaults text says “Please help us understand why you selected this answer.” You can customize this prompt with your own text, as you see fit:
Now, when you’re ready to share your survey, you’ll see a your prompt, and a dialogue box after the multiple choice answer options that participants will use to tell you why they chose a particular answer:
Please visit our support docs for the most up to the date information.