Signing into Polldaddy: now with 100% more WordPress.com Connect

Posted by

Kevin Conboy

Here at Automattic, we make quite a few things you may have used: Polldaddy, WordPress.com, VaultPress, Jetpack, Akismet, and many more, and we are always striving to solve problems for our users in ever-simpler ways.

Since Automattic acquired Polldaddy in 2008, our user account system has been separate from the main WordPress.com account system at Automattic, and while WordPress.com users are poised to receive many fine updated features for their accounts, Polldaddy customers weren’t going to benefit from these improvements without a big change on our part. We decided that while a transition could be a bit painful, it was time to unify our user account system across all of our products to best serve our customers in the most timely and efficient manner now and in the future.

What this means for you:

This means that as of today, you’ll be required to sign into Polldaddy by using a WordPress.com account. At this point, you probably fall into one of three categories.

If you don’t have a free WordPress.com account:

  • You’ll need to create one to log into Polldaddy.
  • You won’t need to manage separate accounts for VaultPress or Akismet.
  • You can learn more at the WordPress.com Connect support page.

If you already have a WordPress.com account:

  • Awesome! You’re good to go. Just click “Sign in with WordPress.com” and if you’re already logged into WordPress.com, you’ll just have to click “Authorize” and you’ll be on your way.
  • If you’re not signed into WordPress.com, go ahead and sign in, and then click “Authorize” to allow Polldaddy access to your WordPress.com account (only your name and email address are shared at the moment).
  • One account will allow you access to both WordPress.com and Polldaddy.
  • You can learn more at the WordPress.com Connect support page.

If you’re not sure whether you have a WordPress.com account:

You may have a WordPress.com account and not know it. If you use any of the following services, you can log into WordPress.com with the same account you use for them:

  • Akismet
  • VaultPress
  • Jetpack
  • IntenseDebate
  • Gravatar

If none of those sound familiar to you, then you most likely don’t have a WordPress.com account and can go ahead and create one.

An important item to note: your WordPress.com account is separate from any accounts you use to log into any self-hosted WordPress sites. If you or your company has downloaded and installed your own copy of WordPress, you still need to create a WordPress.com account in order to use Polldaddy.

Once your WordPress.com account has been created and verified, you are just about ready to log into your Polldaddy account. Only once, and only on the first time, you will be asked to enter your old Polldaddy username and password to connect your two accounts. Once this is done, you’ll log in exclusively with your WordPress.com account. While we understand that this process can be a bit cumbersome, it only has to be done once, and you’ll be able to log in with a click of a button from now on.

We thank you for your patience and we are excited to bring you some good stuff once our account system is completely merged with WordPress.com.

This post is over a year old and the content may be outdated.
Please visit our support docs for the most up to the date information.
%d bloggers like this: